| Seller | Kyoto Katsuobushi Co., Ltd. |
|---|---|
| location | 7, Kisshoin Ishiharadōnogonishimachi, Minami-ku, Kyoto, Kyoto 601-8357 |
| telephone number | 075-671-4124 |
| FAX | 075-681-3253 |
| email address | r-nakamura@kyoto-katsuo.co.jp |
| sales manager | Akifumi Yamada |
| Necessary charges other than product price | Shipping charges, cash on delivery fees, etc. In the case of bank transfer, transfer fees |
| Product payment period | Bank transfer: within 5 days of ordering |
| Product delivery time | Ships within 5 business days after ordering.For bank transfer, within 5 business days after payment is confirmed. |
| Payment method | Ships within 5 business days after ordering.For bank transfer, within 5 business days after payment is confirmed. |
| About returns and exchanges | [Return due to customer's convenience] As a general rule, purchased items cannot be returned or exchanged. In the event that you wish to return the item, we will only accept unopened and unused items within 2 days of delivery, and the return shipping fee will be borne by the customer. Please note. [Return due to defective or incorrect product] If you receive a defective product or a product different from the one you ordered, please contact us within 2 days after receiving the product. (Monday if Saturday/Sunday) We will promptly ship a replacement product. If the item is out of stock, we will accept returns. We will be responsible for the return shipping costs. |
